An IT showback system is a method of tracking data center utilization rates of an organization’s business units or end users. IT showback is similar to IT chargeback, but the metrics are for informational purposes only, and no one is billed.
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IT showback is gaining popularity among companies with virtual or cloud-based infrastructures, in which resource utilization can be granularly tracked with the proper software. An IT showback system can reduce the accounting and political problems associated with IT chargeback (e.g., setting rates for resources), while promoting a culture of cost awareness in regards to IT assets.