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		Help desk and asset management tools merge Published by: SearchDataCenter.com \| 28 May 2008 ARTICLE - As the IT Infrastructure Library permeates IT shops, help desk and asset management vendors have joined forces to provide more integrated process improvement technologies.


		ITIL v3 contributor reflects on IT's changing focus Published by: SearchDataCenter.com \| 05 Jun 2008 ARTICLE - In a discussion of the IT Infrastructure Library (ITIL), author of ITIL v3 David Cannnon explains how ITIL and IT service management have transformed the role of IT.


		IT Governance: Visibility of IT to the business Published by: SearchDataCenter.com \| 26 Sep 2007 TIP - IT governance has a bad rap, but service management actually enables the streamlining of operations and tailoring of resources to better distribute workloads.


	INFORMATION SYSTEMS MANAGEMENT from SearchDataCenter.com


		Yielding short-term ROI, CMDBs gain favor in 2008 data center budgets ARTICLE - Use of configuration management databases has increased since 2007, with data center managers seeing immediate ROI. But overall, systems management spending remains incremental.


		ITIL implementation in the data center videocasts VIDEOS - IT Infrastructure Library (ITIL) expert David Pultorak discusses ITIL basics, ITIL v3 and how to implement ITIL in these videocasts from Data Center Decisions 2007.


		Systems management suite taps online forum for smarts ARTICLE - By acquiring the AppDeploy.com forums, systems management vendor Kace Networks will extend its appliances with online knowledge.


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	IT GOVERNANCE: ITIL, ITSM, COBIT from SearchDataCenter.com


		Frameworks or platforms for IT infrastructure management: Are they worth it? TIP - The utility of frameworks for IT management has been hotly debated. Are they worth it? Do they save time?


		ITIL v3 contributor reflects on IT's changing focus ARTICLE - In a discussion of the IT Infrastructure Library (ITIL), author of ITIL v3 David Cannnon explains how ITIL and IT service management have transformed the role of IT.


		Help desk and asset management tools merge ARTICLE - As the IT Infrastructure Library permeates IT shops, help desk and asset management vendors have joined forces to provide more integrated process improvement technologies.


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	CAPACITY PLANNING from SearchDataCenter.com


		BMC tool optimizes zIIP and zAAP use by IBM mainframe ARTICLE - With the help of capacity performance software from BMC, Harris County says it can better determine which work to offload to mainframe specialty processors.


		IBM tool improves mainframe capacity planning ARTICLE - IBM's new mainframe capacity-planning tool, zPCR, may help systems administrators overcome obstacles in the capacity planning process.


		Cheap commodity servers can turn into expensive investments TIP - Installing "cheap" commodity servers turns out to be more expensive than a capacity planning team and a data center equipment procurer plan.


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	CONFIGURATION AND CHANGE MANAGEMENT from SearchDataCenter.com


		CMDB pitfalls in the current IT environment TIP - CMDB can be a helpful solution for IT administrators trying to meet the demands of today's businesses. But pitfalls exist in CMDB, and Jasmine Noel shares what you need to know.


		Yielding short-term ROI, CMDBs gain favor in 2008 data center budgets ARTICLE - Use of configuration management databases has increased since 2007, with data center managers seeing immediate ROI. But overall, systems management spending remains incremental.


		The data center purchasing intentions survey report SPECIAL REPORT - This year's survey outlines trends in server and software purchasing, data center infrastructure and more. This year's survey also includes salary and career info.


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	HARDWARE AND PERFORMANCE MONITORING from SearchDataCenter.com


		Emergency systems administration from your cell phone TIP - Kyle Rankin shows you how to handle Unix systems administration in an emergency with a cell phone and a SSH client.


		Firm snubs IBM, HP, CA and BMC, picks Nimsoft for network monitoring ARTICLE - More personal service prompted Diversified Media Group to choose the small network monitoring software provider Nimsoft over offerings from one of the "big four."


		Turn to collaborative tools for systems performance management TIP - Seeking assistance out of your immediate IT team has a long history. Collaboration efforts can be grouped into two categories: sharing configuration and group problem solving.


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	PROCESS AUTOMATION TECHNOLOGIES from SearchDataCenter.com


		IT automation that works TIP - Automation of computing infrastructure provisioning and changes ensures that these resources will always be allocated according to business needs.


		The data center purchasing intentions survey report SPECIAL REPORT - This year's survey outlines trends in server and software purchasing, data center infrastructure and more. This year's survey also includes salary and career info.


		Is effective performance management in the data center possible? TIP - Data centers are increasingly vital to the delivery of business services, and performance management is more crucial than ever. Automated performance management tools can help.


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